Start free. Grow as you go. No lock-in contracts.
All prices in AUD, GST inclusive
Perfect for small volunteer groups getting started
Great for organisations with up to 50 active volunteers
Ideal for organisations with up to 75 active volunteers
Built for organisations with up to 100 active volunteers
Designed for organisations with up to 150 active volunteers
Unlimited volunteers, unlimited SMS, SLA, SSO, dedicated onboarding. Built for large organisations.
All prices in AUD, GST inclusive. Annual billing available on all paid plans.
| Feature | Seed | Sprout | Grow | Thrive | Flourish | Forest |
|---|---|---|---|---|---|---|
| Active volunteers | 30 | 50 | 75 | 100 | 150 | Unlimited |
| Volunteer management | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Shift scheduling & roster | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Registers & compliance document tracking | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Document library | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Monthly SMS included | — | 520 | 780 | 1,040 | 1,560 | Unlimited |
| SMS credits never expire | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Whump SMS (platform) | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| BYO SMS provider | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email notifications | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom SMTP | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Timesheets | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Payroll reports & pay rules | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| TOIL tracking | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Leave management | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Kiosk (clock in/out) | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Xero integration | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| MYOB integration | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| QuickBooks integration | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Sage / Blackbaud / Zoho / easyVerein | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Reports & exports | — | — | ✓ | ✓ | ✓ | ✓ |
| Scheduled report emails | — | — | ✓ | ✓ | ✓ | ✓ |
| Audit log | — | — | — | ✓ | ✓ | ✓ |
| SSO / SAML | — | — | — | ✓ | ✓ | ✓ |
| Priority support | — | — | — | — | ✓ | ✓ |
| SLA guarantee | — | — | — | — | — | ✓ |
| Dedicated onboarding | — | — | — | — | — | ✓ |
Yes. The Seed plan is completely free for organisations with up to 30 active volunteers. It includes shift scheduling, email notifications, compliance document tracking, and two-factor authentication — with no credit card required.
No. You can create an account and use the free Seed plan without providing any payment details. A credit card is only required when upgrading to a paid plan.
Yes. Upgrade or downgrade at any time from your Billing settings. Upgrades take effect immediately (prorated by Stripe). Downgrades take effect at the end of your billing period. If you downgrade below your current volunteer count, the most recently added volunteers will be automatically deactivated.
SMS credits are purchased separately for $16 (200 credits) or $40 (500 credits) and never expire — they roll over each month. Each paid plan includes a monthly SMS quota; credits kick in when the monthly quota is exhausted.
Any volunteer whose account is enabled and able to log in. Deactivated or archived volunteers do not count toward your limit.
You will not be able to add new volunteers until you upgrade your plan or deactivate existing ones. Existing volunteers and all their data remain unaffected.
Yes. Whump servers are physically located in Brisbane, Queensland. Your data never leaves Australia. All personal information is encrypted using AES-256 and handled in accordance with the Australian Privacy Act 1988.
Yes. Each organisation gets its own isolated workspace. Volunteers on the platform can be members of multiple organisations simultaneously, and admins can manage each workspace independently.
Whump can send volunteers automated email and SMS reminders before their scheduled shifts. Paid plans include platform-delivered SMS (Whump SMS). Any plan also supports connecting your own SMS provider (BYO carrier).
All prices are in Australian Dollars (AUD) and are GST inclusive. We use Stripe as our payment processor.
Whump integrates with Xero, MYOB AccountRight / MYOB Business, QuickBooks Online, Sage Intacct, Sage Business Cloud, Blackbaud Financial Edge NXT, Zoho Books, and easyVerein. Once connected, approved timesheet hours push directly to your accounting system — no manual re-entry. Accounting integrations are included on all paid plans (Sprout and above) — no add-on required.
All paid plans include staff management: timesheet capture, approval workflows, cost centre allocation, and payroll export reports. You can export a payroll CSV with ATO Single Touch Payroll Phase 2 (STP2) income type codes, or push approved hours directly to a connected accounting system such as Zoho Books or Sage.
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